Shipping Policy

Our products are shipped directly from our warehouses in Europe, ensuring fast and reliable delivery to customers across our supported European destinations.

Total Delivery Time = Order Processing Time + Shipping Time

Before shipping your order, PHILIAM carefully prepares your products, performs strict quality control checks, and securely packages each item. Therefore, order processing time is separate from shipping time.

Order Processing Time

For in-stock products at our European warehouses, order processing typically takes 1–2 business days.

Shipping Time

Estimated shipping times vary depending on the destination country:

Country Estimated Shipping Time
France 3–5 business days
Germany 3–6 business days
Belgium 3–6 business days

Please note that the estimated shipping times listed above begin after your order has been processed and shipped.

Shipping Costs and Taxes

We offer free shipping on all orders to France, Germany, and Belgium, with no additional shipping fees or taxes charged at checkout.

Shipping Delays

Please note that unexpected circumstances, severe weather, public holidays, customs procedures, or other factors beyond our control may cause shipping or delivery delays.

We will do our best to minimize delays and ensure your order arrives as soon as possible.

Contact Us

If you have any questions about your order, shipping times, or delivery status, please feel free to contact our customer support team.

Email: philiambike@gmail.com

We are always happy to assist you and will do our best to respond to your inquiries as quickly as possible.